No excuse for bad behavior
At times, your accounting firm will challenge your limits. As you deal with business challenges, you don’t want your emotions to hijack your rational thinking. Staying calm under pressure is an asset. No reasonable excuse exists for accounting professionals who behave poorly. And, poor actions will ultimately tarnish your professional reputation.
Maybe you’ve experienced firsthand how some highly regarded professionals vent their frustration. Uber’s CEO Travis Kalanick rant with one of his Uber driver’s is all over the internet. The video went viral.
United Airlines physically dragging a customer off a flight was shocking. Consequently, it’s now costing them millions of dollars in advertising in an attempt to recover from the fallout. As you may have guessed, none of this is good PR.
Staying calm under pressure is a skill
Business growth tests you in a variety ways. Especially when things fail to work out exactly as planned. Do you stay calm under pressure or allow your emotions to influence your judgment?
Yes, we all possess weaknesses. You’ll mentally cave in under the pressure by solely tuning into all that’s wrong. Burnout and emotional fatigue will wear you down. Eventually you may give up simply because you lost sight of your vision.
However as an emotionally strong firm owner, who understands the importance of staying calm under pressure, you recover more quickly from setbacks. A solution exists. Detachment prevents you from taking things personally. Don’t delay your decision to develop this skill.
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The key is to strengthen your resilience. Setbacks will occur. Your response is critical. Rather than cave into the pressure, aim to focus on solutions. As a result, you’ll recover faster from unexpected obstacles.
Take the case of Arianna Huffington, co-founder of The Huffington Post. Thirty-six publishers rejected her second book. In the beginning, the Huffington Post received mixed reviews. But that’s now changed. Arianna doesn’t dread failure. Instead, setbacks are stepping stones for success.
Staying calm under pressure does matter. Especially as you’re building a reputable firm. Imagine improving your response to pressure so you maintain control – no matter what happens. Better decisions are made when you’re focused instead of stressed.
Connect the dots
Emotions, beliefs and actions are inter-connected. Controlled responses are preferable to reactive ones. The change process begins with awareness. Improved concentration leads to improved performance and improved results.
Develop a 3 stage strategy to maintain focus.
- Discover the opportunities. Let’s dive into stage 1 for staying calm under pressure. First, assess where your accounting firm’s current situation. Get out a yellow legal pad to list your strengths and weaknesses.
- Develop resilience. In stage 2, you gradually develop resilience. As a result, you’ll make better decisions when things don’t go as planned. Reverting back to old responses which are not effective will keep you stuck. Just because you’ve always done things a certain way, doesn’t mean you ought to stick with that response.
- Deepen your response. Successfully apply your resilience skills. Of course, there’s always room for improvement. Continually reviewing your progress serves a purpose. You’ll realize how much you’ve already achieved over time.
Staying calm under pressure requires constant practice and mindfulness. With time, however, the new response replaces the old one. The old triggers lose their impact.
Don’t tarnish your reputation
As most people know, Steve Jobs did amazing things for Apple. Not only the entire tech industry, the entire world, has benefited from his insight and brilliance. But he was notorious for his outbursts of anger. Firing a key employee in front of a roomful of employees is unacceptable. And chewing out a New York Times reporter who wrote about his health showed poor emotional control. Those anger issues, among others, tarnished his reputation.
Let’s face it, emotional outbursts diminished his potential. Even more would have been accomplished during his lifetime if he knew how to effectively lead. More often than not, his inability for remaining calm under pressure caused key people to distance themselves from him. Despite his glowing success, lack of emotional control tarnished his reputation.
Will you pass the test?
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